You know your POP level and have determined which level of effort is most appropriate from the Collaboration Continuum but how do you actually perform the work? The following tables provide customized lists of recommended tools and techniques that when done right, have proved successful at effectively engaging stakeholders.
Tools and techniques listed here are not required, and it is not expected that a project will exhaust the list for its particular Collaboration Continuum and POP Levels. It is recommended that users work with their project team to determine which tools and techniques are most appropriate for your project and public.
For each POP level, tools and techniques are color coded to coincide with the levels from the Collaboration Continuum. The list evolves, and you will notice as levels increase, so do the number of recommendations. This is because as POP Levels increase, so do the potential project demands for involvement.
If you need help understanding how to execute these recommendations, do not hesitate to contact the TLG POP Team. We are happy to help.
POP Level 1 Possible tools:
- Fliers
- Lead agency webpage posting or project specific website updates
- Social Media updates
- News Release
- Letters to Key Stakeholders
- Agency/Municipal NotifiPOPion
- Impacted/Interested Stakeholder Contacts
- Newsletter updates (print and/or electronic)
- Media Relations
- High-Visibility Paid Media
- Event Sponsorships
POP Level 2 Possible tools:
- Fliers
- Lead agency webpage posting or project specific website updates
- Social Media updates
- News Release
- Letters to Key Stakeholders
- Agency/Municipal NotifiPOPion
- Impacted/Interested Stakeholder Contacts
- Newsletter updates (print and/or electronic)
- Media Relations
- High-Visibility Paid Media
- Event Sponsorships
- Agency/Municipal Leadership Updates
- On-site, high traffic area information station/kiosk
- Policy-level decision making group presentations
- Civic Organization Center presentations
POP Level 3 Possible tools:
- Fliers
- Lead agency webpage posting or project specific website updates
- Social Media updates
- News Release
- Letters to Key Stakeholders
- Agency/Municipal NotifiPOPion
- Impacted/Interested Stakeholder Contacts
- Newsletter updates (print and/or electronic)
- Media Relations
- High-Visibility Paid Media
- Event Sponsorships
- Agency/Municipal Leadership Updates
- On-site, high traffic area information station/kiosk
- Policy-level decision making group presentations
- Civic Organization Center presentations
- Agency/Stakeholder Coordination
- 24-Hour Stakeholder Availability
- Online Surveying
- Outreach to Environmental Justice populations
- Targeted Special Interest Group outreach
- Public Open House meetings/Public Hearings
- Deliberative Polling
- Scientific Surveying
- Specific Stakeholder Group Outreach
- GIS integrated information gathering (3P Visual)
- Site Tours
POP Level 4 Possible tools:
- Fliers
- Lead agency webpage posting or project specific website updates
- Social Media updates
- News Release
- Letters to Key Stakeholders
- Agency/Municipal NotifiPOPion
- Impacted/Interested Stakeholder Contacts
- Newsletter updates (print and/or electronic)
- Media Relations
- High-Visibility Paid Media
- Event Sponsorships
- Agency/Municipal Leadership Updates
- On-site, high traffic area information station/kiosk
- Policy-level decision making group presentations
- Civic Organization Center presentations
- Agency/Stakeholder Coordination
- 24-Hour Stakeholder Availability
- Online Surveying
- Outreach to Environmental Justice populations
- Targeted Special Interest Group outreach
- Public Open House meetings/Public Hearings
- Deliberative Polling
- Scientific Surveying
- Specific Stakeholder Group Outreach
- GIS integrated information gathering (3P Visual)
- Site Tours
- Situational Assessments
- Pre-Project Conflict Assessment
- Process Evaluation
- Stakeholder coordination team or advisory committee
- Multi-Agency, stakeholder Kick-Off Partnering meeting
POP Level 5 Possible tools:
- Fliers
- Lead agency webpage posting or project specific website updates
- Social Media updates
- News Release
- Letters to Key Stakeholders
- Agency/Municipal NotifiPOPion
- Impacted/Interested Stakeholder Contacts
- Newsletter updates (print and/or electronic)
- Media Relations
- High-Visibility Paid Media
- Event Sponsorships
- Agency/Municipal Leadership Updates
- On-site, high traffic area information station/kiosk
- Policy-level decision making group presentations
- Civic Organization Center presentations
- Agency/Stakeholder Coordination
- 24-Hour Stakeholder Availability
- Online Surveying
- Outreach to Environmental Justice populations
- Targeted Special Interest Group outreach
- Public Open House meetings/Public Hearings
- Deliberative Polling
- Scientific Surveying
- Specific Stakeholder Group Outreach
- GIS integrated information gathering (3P Visual)
- Site Tours
- Situational Assessments
- Pre-Project Conflict Assessment
- Process Evaluation
- Stakeholder coordination team or advisory committee
- Multi-Agency, stakeholder Kick-Off Partnering meeting
- Partnering Workshops
- Facilitated Decision-Making
- Small group facilitated processes
- Focus Groups
- Policy-level Problem Solving
- Multi-Day facilitated processes
- Design Charette
- Focused Conversation
- World Cafe